Privacy Policy

This Privacy Policy explains how Lapseguard (“we”, “us”) collects, uses, and protects information when you use our website and monitoring service (the “Service”). By using the Service you agree to this policy.

Information we collect

• Account information — your name, email address, and organization details, provided when you sign up (via our authentication provider).
• Monitoring data — the domains you add and the results we gather about them (SSL certificate, registration expiry, DNS, and uptime status).
• Billing information — handled by our payment processor; we store only subscription status and plan details, not full card numbers.
• Usage data — basic logs and analytics about how the Service is used, to keep it reliable and secure.

How we use your information

• To provide, maintain, and improve the Service.
• To send you alerts and notifications you have configured.
• To process payments and manage your subscription.
• To respond to support requests and communicate about the Service.
• To detect, prevent, and address security or technical issues.

Third-party services

We rely on trusted third parties to operate the Service — including authentication, database hosting, email delivery, and payment processing. These providers process data only as needed to perform their function and under their own privacy commitments.

Data storage and security

We take reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your monitoring data from within the app, and you may request account deletion by contacting us.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us at the address below.

Cookies

We use essential cookies to keep you signed in and to operate the Service. We do not use them to track you across other sites.

Children’s privacy

The Service is not directed to children under 13, and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about this policy? Email us at finzyphinzyy@proton.me.